Terms of Service

Last Updated: 19 February, 2026.

Welcome to Evro AI. These Terms of Service (“Terms”) constitute a legally binding agreement between Evro AI Pty Ltd (ACN: 686025454) (“Evro AI”, “we”, “us”, or “our”) and the person or entity (“Customer”, “you”, or “your”) accessing or using our AI-powered meeting assistant, platform, and related services (the “Service”).

By creating an account or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

1. The Service

1.1 Access and Use

Subject to these Terms, Evro AI grants you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business or personal purposes.

1.2 Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet these requirements.

1.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

2. User Content and AI Outputs

2.1 Ownership of Content

As between you and Evro AI, you (or your licensors) own all right, title, and interest in the audio, video, text, and other data you provide to the Service (“User Content”). You grant Evro AI a worldwide, royalty-free, sublicensable license to host, use, process, and display User Content solely to provide, maintain, and improve the Service.

2.2 AI-Generated Output

The Service generates transcripts, summaries, and insights based on your User Content (“Output”). Subject to your compliance with these Terms, Evro AI grants you a perpetual, irrevocable, worldwide licence to use the Output for your internal business or personal purposes. Evro AI does not represent that Output will be unique or exclusively generated for you.

2.3 AI Accuracy and Hallucinations

You acknowledge that the Output is generated by artificial intelligence. AI models can sometimes produce inaccurate, incomplete, or biased information (commonly referred to as “hallucinations”). Evro AI does not guarantee the accuracy of any Output. You should independently verify the accuracy of any Output before relying on it for business, legal, or professional decisions.

2.4 Model Training

As detailed in our Privacy Policy, we may use User Content and Output to train and improve our internal AI models unless you or your Organisation opts out via the Account Settings. We do not use your Content to train third-party foundation models (e.g., OpenAI or Anthropic) in a way that risks exposing your data to other users.

2.5 Data Protection Roles

Where the Service is used by an organisation, that organisation is the data controller and Evro AI acts as a data processor in relation to personal information processed on its behalf.

Where you use the Service in an individual capacity, you are the controller of User Content and Evro AI acts as an independent controller solely for limited operational purposes described in our Privacy Policy.

3. Recording Consent and Compliance

THIS SECTION IS CRITICAL. PLEASE READ CAREFULLY.

3.1 Your Responsibility

The Service allows you to record and transcribe meetings. You are the "Host" and the "Controller" of these recordings. You represent and warrant that you will comply with all applicable local, state, national, and international laws regarding the recording of conversations, including but not limited to:

  • The Surveillance Devices Act (in relevant Australian States);
  • The Privacy Act 1988 (Cth); and
  • Relevant "two-party" or "all-party" consent laws in jurisdictions such as California, UK, and EU.

3.2 Obtaining Consent

You must ensure that all participants in a meeting have been informed that the meeting is being recorded and transcribed by an AI assistant and have provided their express or implied consent.

3.3 Indemnity for Illegal Recording

You agree to indemnify, defend, and hold harmless Evro AI against any and all claims, liabilities, or expenses arising from your failure to obtain the necessary consents for recording or transcribing a meeting. 

You indemnify Evro AI against any claim arising from User Content you upload, including claims of intellectual property infringement, defamation, or breach of privacy.

3.4 Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Service and to use such information solely for the purposes of performing obligations under these Terms.

4. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal purpose or in violation of any local laws.
  • Decompile, reverse engineer, or attempt to extract the source code of the Service.
  • Circumvent any usage limits or security features.
  • Use the Service to generate "Deepfakes" or deceptive content.
  • Use the Service to train a competing AI service.

5. Fees and Payment

5.1 Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis.

5.2 Taxes

Unless otherwise stated, all fees are exclusive of GST (for Australian customers) or other applicable sales taxes.

5.3 Changes to Fees

We may modify subscription fees at any time. We will provide at least 30 days’ notice of any fee change, which will take effect at the start of your next billing cycle.

6. Termination and Deletion

6.1 Termination by You

You may stop using the Service and cancel your subscription at any time via your account settings.

6.2 Termination by Us

We may suspend or terminate your access to the Service if you breach these Terms or if we are required to do so by law.

6.3 Data Deletion

Upon termination, we will retain your data for a limited period as set out in our Privacy Policy. You may request the manual deletion of your data at any time by contacting hello@evro.ai.

7. Warranties and Disclaimers

7.1 "As Is" Basis

Except as expressly provided in these Terms and to the maximum extent permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis. We may modify, suspend, or discontinue any part of the Service at any time. We do not guarantee uninterrupted availability. The Service may be in beta and may contain errors or incomplete features.

7.2 Australian Consumer Law (ACL)

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) which cannot be excluded. To the extent permitted by law, our liability for a breach of a non-excludable guarantee is limited to the resupply of the Service or the cost of resupplying the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Evro AI shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits or revenue, arising out of your use of the Service. In no event shall Evro AI’s total liability for all claims exceed the amount paid by you to Evro AI in the 12 months preceding the claim.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia.

9.2 Dispute Resolution

Before filing a formal claim, you agree to try to resolve the dispute informally by contacting hello@evro.ai. If a dispute is not resolved within 30 days, it shall be resolved by the courts of New South Wales.

10. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via the Service or by email. Your continued use of the Service after such notification constitutes acceptance of the new Terms.

11. Contact Us

Evro AI Pty Ltd 

Sydney, Australia

Email: hello@evro.ai